Terms & Conditions
Terms and Conditions
The Soulmate Solution is a coaching service of Infinite Life Possibilities, LLC, a Michigan limited liability company (hereafter “ILP”). Your participation in this program as Client is subject to the following terms and conditions:
ILP agrees to provide coaching services for Client focusing on the topics contained within its written sales materials contained on ILP websites. ILP shall provide coaching services by its designated agents or employees at ILP’s sole discretion.
You understand that coaching is an alliance between ILP and Client in a thought-provoking and creative process that inspires Client to maximize Client’s personal potential. It is designed to facilitate the creation or development of personal goals and to develop and carry out a strategy or plan for achieving those goals.
Coach-Client Relationship
- ILP agrees to maintain the highest ethics and standards of behavior.
- Client is solely responsible for creating and implementing Client’s own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and Client’s coaching calls and interactions with the ILP. As such, Client agrees that ILP is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the ILP. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
- Client acknowledges that Client may terminate or discontinue the coaching relationship at any time.
- Client acknowledges that coaching is a comprehensive process that may involve different areas of Client’s life, including work, finances, health, relationships, education and recreation. Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
- Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by Client and ILP.
- The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
Services
The parties agree to engage in a 12 week Coaching Program through electronic means meetings. Client understands that this coaching program is offered in a group setting. This coaching program does not offer individual or one-on-one coaching except on such terms and conditions as agreed in writing by ILP and Client.
Schedule and Fees
This coaching agreement is valid on the date of acceptance by Client. The fee for this coaching program shall be paid in full in advance of services unless Client agrees to ILPs offered payment plan. All fees paid are non-refundable.
Procedure
The time of the coaching meetings and method of communication will be determined by ILP. Unless otherwise designated by ILP, the default time for all coaching sessions shall be Eastern Standard Time. ILP shall initate all scheduled calls at such time and by such method as chosen by ILP.
Confidentiality
Client has the right to confidentiality and privacy by ILP and other group participants. Confidentiality within the group setting is a shared responsibility of all participants. ILP may not disclose any Client communications or information except as provided by law. Client understands that group participant communications are not privileded or protected. As such, confidentiality within a group setting is based on mutual trust and respect.
ILP adheres to professional, legal, and ethical guidelines of confidentiality established by professional organizations and state law. Legal and ethical exceptions to confidentiality include: a clear or present danger to harm yourself or another, knowledge of the abuse or neglect of a minor child or incapacitated adult, or responses to a court subpoena or as otherwise required by law.
As a member of a group coaching program, Client agrees to not disclose to anyone outside the group any information that may help to identify another group member. This includes, but is not limited to, names, physical descriptions, biological information, and specifics to the content of interactions with other group members.
The Coach|Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. ILP agrees not to disclose any information pertaining to the Client without the Client’s written consent. ILP will not disclose the Client’s name as a reference without the Client’s express written consent.
Release of Information
ILP, its agents or employees, may be engaged in training and continuing education pursuing and/or maintaining International Coach Federation (ICF) Credentials. That credetially process requires the names and contact information of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared. According to the ethics of the coaching profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.
Termination
If Client violates the terms of this agreement, ILP reserves the right to terminate this coaching at any time with written notice.
Limited Liability
Except as expressly provided in this Agreement, ILP makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall ILP, its agents or employees, be liable to Client for any indirect, consequential or special damages. Notwithstanding any damages Client may incur, ILP’s entire liability under this Agreement, and Client’s exclusive remedy, shall be limited to the amount actually paid by Client to ILP under this Agreement for all coaching services rendered through and including the termination date.
Entire Agreement
This document reflects the entire agreement between ILP and Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. This Agreement may not be amended, altered or supplemented except in writing signed by both ILP and Client.
Dispute Resolution
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith.
Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
Applicable Law
This Agreement shall be governed and construed in accordance with the laws of the State of Michigan, without giving effect to any conflicts of laws provisions.
Binding Effect
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.